Texas Windstorm Insurance Association in Texas

The Texas Department of Insurance confirmed 15 complaints against Texas Windstorm Insurance Association on 442,493 policies of business — a complaint index of 0.45 against a Texas market average of 1.00.

Complaints against Texas Windstorm Insurance Association in Texas took a median of 66 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Homeowners insurance	A	0.45 55% below market raw 0.33	15	442,493
All lines	B	0.45 55% below market raw 0.33	15	442,493

Why people complained

Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 25

Cust Service Claim Handling; Delays (Claims Handling) 19

Delays (Claims Handling); Unsatisfactory Settle/Offer 18

Cust Service Claim Handling; Unsatisfactory Settle/Offer 14

Denial Of Claim 13

Unsatisfactory Settle/Offer 11

Delays (Claims Handling) 8

Cust Service Claim Handling; Denial Of Claim 4

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.