Erie Insurance complaints
Across the state records we hold, Erie Insurance recorded 13 confirmed complaints against $400,490,236 of premium written — a complaint index of 1.03, almost exactly what its share of the market predicts.
Better than 38% of the 94 companies large enough to grade this period.
Erie Insurance writes through 3 separate licensed companies. Regulators file complaints against each one individually; the figures here combine them, because that is what a customer of Erie Insurance actually experiences. Every entity is listed at the bottom of this page.
By type of insurance
| Coverage | Grade | Complaint index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | C |
1.03
about market average
|
13 | $400.5m |
| All lines | D |
1.03
about market average
|
13 | $400.5m |
Erie Insurance state by state
Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.
| State | Grade | Complaint index | Complaints | Most common reason |
|---|---|---|---|---|
| New York | C |
1.03
about market average
|
13 | — |
How to file a complaint against Erie Insurance
Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.
Find your state's complaint form →Licensed companies included in these figures
Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.
Where these figures come from
- State insurance department filings. See data sources.
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.