Insurance complaints in New York
The New York Department of Financial Services confirms and publishes every complaint it closes. Below, those complaints are set against how many policies each company actually writes in New York — the only way to compare a carrier with eight million policies against one with fifty thousand.
1,074
Confirmed complaints
$34.6bn
Premium written
13 of 71
Companies graded
Auto insurance in New York
Full auto table →Fewest complaints for their size
A GEICO 0.33 A New York Central Mutual Fire Insurance Company 0.38 A Nationwide 0.55 B The Hartford 0.91 B Progressive 0.93 C State Farm 0.96Where these figures come from
- New York State Department of Financial Services — Automobile Insurance Company Complaint Rankings (2009–2024) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.
Had a problem with an insurer in New York?
Complaints to the New York Department of Financial Services are free to file and are what produce the numbers on this page. A confirmed complaint is one the department found the company was at fault on.
How to file a complaint →