John Hancock Life Insurance Company (U.s.a.) in Texas
The Texas Department of Insurance confirmed 19 complaints against John Hancock Life Insurance Company (U.s.a.) on 884,972,303 policies of business — a complaint index of 0.01 against a Texas market average of 1.00.
Complaints against John Hancock Life Insurance Company (U.s.a.) in Texas took a median of 78 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Health insurance | A |
0.01
99% below market
|
16 | 141,855,972 |
| Life & annuity | — |
0.03
97% below market
|
3 | 743,116,331 |
| All lines | A |
0.01
99% below market
|
19 | 884,972,303 |
Why people complained
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.