A

John Hancock Life & Health Insurance Company in Texas

The Texas Department of Insurance confirmed 0 complaints against John Hancock Life & Health Insurance Company on 3,223,787 policies of business — a complaint index of 0.20 against a Texas market average of 1.00.

Complaints against John Hancock Life & Health Insurance Company in Texas took a median of 98 days to close.

By type of insurance in Texas

CoverageGrade IndexComplaints Business written
Health insurance A
0.20 80% below market raw 0.00
0 3,189,472
Life & annuity
1.00 about market average raw 0.00
0 34,315
All lines A
0.20 80% below market raw 0.00
0 3,223,787

Why people complained

Delays (Policyholder Service); Notice Requirements; Premium Notice 1
Coordination of Benefits; Other 1

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.