Vision Service Plan Insurance Company in Texas

The Texas Department of Insurance confirmed 2 complaints against Vision Service Plan Insurance Company on 6,717,152 policies of business — a complaint index of 0.13 against a Texas market average of 1.00.

Complaints against Vision Service Plan Insurance Company in Texas took a median of 190 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Health insurance	A	0.13 88% below market raw 0.02	2	6,717,152
All lines	A	0.13 88% below market raw 0.02	2	6,717,152

Why people complained

Refund Of Premium 2

Other 1

Cust Service Claim Handling; Delays (Claims Handling) 1

Credentialing Delay 1

Balance Billing; Cust Service Claim Handling; Unsatisfactory Settle/Offer 1

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10 A John Hancock Life & Health Insurance Company 0.00

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.