B

Texas Windstorm Insurance Association complaints

Across the state records we hold, Texas Windstorm Insurance Association recorded 15 confirmed complaints against 442,493 policies in force — a complaint index of 0.45, about 55% below what its share of the market predicts.

Better than 78% of the 94 companies large enough to grade this period.

By type of insurance

Coverage Grade Complaint index Complaints Business written
Homeowners insurance A
0.45 55% below market raw 0.33
15 442,493
All lines B
0.45 55% below market raw 0.33
15 442,493

What people complain about Texas Windstorm Insurance Association for

Reasons as recorded by the regulator on complaints it confirmed. A complaint is "confirmed" when the department found the company was at fault — not merely that someone was unhappy.

Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 25
Cust Service Claim Handling; Delays (Claims Handling) 19
Delays (Claims Handling); Unsatisfactory Settle/Offer 18
Cust Service Claim Handling; Unsatisfactory Settle/Offer 14
Denial Of Claim 13
Unsatisfactory Settle/Offer 11
Delays (Claims Handling) 8
Cust Service Claim Handling; Denial Of Claim 4

Texas Windstorm Insurance Association state by state

Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.

State Grade Complaint index Complaints Most common reason
Texas B
0.45 55% below market raw 0.33
15 Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer

How to file a complaint against Texas Windstorm Insurance Association

Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.

Find your state's complaint form →

Licensed companies included in these figures

Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.