Texas Mutual Insurance Company in Texas

The Texas Department of Insurance confirmed 2 complaints against Texas Mutual Insurance Company on 160,726 policies of business — a complaint index of 0.55 against a Texas market average of 1.00.

Complaints against Texas Mutual Insurance Company in Texas took a median of 145 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Workers’ compensation	—	0.55 45% below market raw 0.17	2	160,726
All lines	B	0.55 45% below market raw 0.17	2	160,726

Why people complained

Denial Of Claim 16

Unsatisfactory Settle/Offer 3

Delays (Claims Handling); Denial Of Claim 2

Premium and Rating 1

Other; Premium and Rating; Refund Of Premium 1

Other 1

Denial Of Claim; Unsatisfactory Settle/Offer 1

Denial Of Claim; Timely Filing Deficiency 1

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.