B

Texas Mutual Insurance Company complaints

Across the state records we hold, Texas Mutual Insurance Company recorded 2 confirmed complaints against 160,726 policies in force — a complaint index of 0.55, about 45% below what its share of the market predicts.

Better than 65% of the 94 companies large enough to grade this period.

By type of insurance

Coverage Grade Complaint index Complaints Business written
Workers’ compensation
0.55 45% below market raw 0.17
2 160,726
All lines B
0.55 45% below market raw 0.17
2 160,726

What people complain about Texas Mutual Insurance Company for

Reasons as recorded by the regulator on complaints it confirmed. A complaint is "confirmed" when the department found the company was at fault — not merely that someone was unhappy.

Denial Of Claim 16
Unsatisfactory Settle/Offer 3
Delays (Claims Handling); Denial Of Claim 2
Premium and Rating 1
Other; Premium and Rating; Refund Of Premium 1
Other 1
Denial Of Claim; Unsatisfactory Settle/Offer 1
Denial Of Claim; Timely Filing Deficiency 1

Texas Mutual Insurance Company state by state

Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.

State Grade Complaint index Complaints Most common reason
Texas B
0.55 45% below market raw 0.17
2 Denial Of Claim

How to file a complaint against Texas Mutual Insurance Company

Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.

Find your state's complaint form →

Licensed companies included in these figures

Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.