C

State Farm in Texas

The Texas Department of Insurance confirmed 826 complaints against State Farm on 13,075,846 policies of business — a complaint index of 0.58 against a Texas market average of 1.00.

Complaints against State Farm in Texas took a median of 80 days to close.

By type of insurance in Texas

CoverageGrade IndexComplaints Business written
Auto insurance A
0.40 60% below market
440 8,281,924
Health insurance
0.80 20% below market raw 0.26
1 297,712
Homeowners insurance D
1.24 1.2× the market rate
378 2,911,894
Life & annuity
1.54 1.5× the market rate raw 6.61
7 1,575,223
Workers’ compensation
0.94 6% below market raw 0.00
0 9,093
All lines C
0.58 42% below market
826 13,075,846

Why people complained

Cust Service Claim Handling; Delays (Claims Handling) 547
Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 367
Delays (Claims Handling) 276
Unsatisfactory Settle/Offer 215
Delays (Claims Handling); Unsatisfactory Settle/Offer 166
Cust Service Claim Handling; Unsatisfactory Settle/Offer 146
Denial Of Claim 123
Refund Of Premium 66

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.