New York Life in Texas
New York Life does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.
Complaints against New York Life in Texas took a median of 103 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Health insurance | — |
1.14
1.1× the market rate
raw 1.79
|
4 | 175,044 |
| Life & annuity | — |
1.30
1.3× the market rate
raw 4.91
|
4 | 1,212,298 |
| All lines | — |
1.38
1.4× the market rate
raw 2.62
|
8 | 1,387,342 |
Why people complained
Delays (Policyholder Service)
2
Cust Service Claim Handling; Delays (Claims Handling)
2
Refund Of Premium
1
Not Within TDI Jurisdiction; Other
1
Misleading Advertising; Misrepresentation
1
Misleading Advertising
1
Denial Of Claim; Usual And Customary
1
Denial Of Claim
1
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.