Amica in Texas

The Texas Department of Insurance confirmed 17 complaints against Amica on 317,980 policies of business — a complaint index of 0.83 against a Texas market average of 1.00.

Complaints against Amica in Texas took a median of 77 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Auto insurance	C	0.85 15% below market raw 0.73	9	90,759
Homeowners insurance	—	0.75 25% below market raw 0.50	5	96,031
Life & annuity	—	1.29 1.3× the market rate raw 34.03	3	131,190
All lines	C	0.83 17% below market raw 0.76	17	317,980

Why people complained

Cust Service Claim Handling; Delays (Claims Handling) 16

Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 11

Unsatisfactory Settle/Offer 7

Delays (Claims Handling) 7

Premium and Rating 6

Delays (Claims Handling); Unsatisfactory Settle/Offer 6

Delays (Policyholder Service) 5

Denial Of Claim 4

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.