AIG in Texas
The Texas Department of Insurance confirmed 48 complaints against AIG on 2,816,704 policies of business — a complaint index of 1.69 against a Texas market average of 1.00.
Complaints against AIG in Texas took a median of 123 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | — |
1.46
1.5× the market rate
raw 3.48
|
8 | 16,889 |
| Health insurance | C |
0.50
51% below market
raw 0.25
|
5 | 1,589,462 |
| Homeowners insurance | — |
1.00
about market average
|
1 | 9,318 |
| Life & annuity | — |
3.61
3.6× the market rate
raw 35.95
|
29 | 1,200,511 |
| Workers’ compensation | — |
1.49
1.5× the market rate
raw 128.51
|
5 | 524 |
| All lines | F |
1.69
1.7× the market rate
raw 1.97
|
48 | 2,816,704 |
Why people complained
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.