Zurich in Texas
Zurich does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.
Complaints against Zurich in Texas took a median of 96 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | — |
1.93
1.9× the market rate
raw 25.85
|
10 | 2,846 |
| Health insurance | — |
1.09
1.1× the market rate
raw 7.10
|
1 | 11,017 |
| Homeowners insurance | — |
0.96
about market average
raw 0.00
|
0 | 4,164 |
| Life & annuity | — |
1.00
about market average
raw 0.00
|
0 | 6,496 |
| Workers’ compensation | — |
1.05
1.1× the market rate
raw 2.13
|
1 | 6,320 |
| All lines | — |
1.92
1.9× the market rate
raw 8.36
|
12 | 30,843 |
Why people complained
Delays (Claims Handling)
22
Cust Service Claim Handling; Delays (Claims Handling)
13
Unsatisfactory Settle/Offer
6
Cust Service Claim Handling; Unsatisfactory Settle/Offer
4
Denial Of Claim
3
Delays (Claims Handling); Unsatisfactory Settle/Offer
3
Cust Service Claim Handling; Denial Of Claim
3
Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer
2
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.