Unum Life Insurance Company Of America in Texas

The Texas Department of Insurance confirmed 4 complaints against Unum Life Insurance Company Of America on 6,496,891 policies of business — a complaint index of 0.20 against a Texas market average of 1.00.

Complaints against Unum Life Insurance Company Of America in Texas took a median of 113 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Health insurance	B	0.21 79% below market raw 0.07	4	4,546,750
Life & annuity	—	0.88 12% below market raw 0.00	0	1,950,141
All lines	A	0.20 80% below market raw 0.07	4	6,496,891

Why people complained

Cust Service Claim Handling; Delays (Claims Handling) 3

Delays (Claims Handling); Unsatisfactory Settle/Offer 2

Denial Of Claim; Refund Of Premium 1

Denial Of Claim 1

Delays (Claims Handling); Medical Necessity 1

Delays (Claims Handling); Denial Of Claim; Unsatisfactory Settle/Offer 1

Delays (Claims Handling); Denial Of Claim; Refund Of Premium; Unsatisfactory Settle/Offer 1

Delays (Claims Handling); Denial Of Claim; Misrepresentation; Refund Of Premium; Unsatisfactory Settle/Offer 1

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.