Texas Farm Bureau Mutual Insurance Company in Texas

The Texas Department of Insurance confirmed 48 complaints against Texas Farm Bureau Mutual Insurance Company on 496,596 policies of business — a complaint index of 0.86 against a Texas market average of 1.00.

Complaints against Texas Farm Bureau Mutual Insurance Company in Texas took a median of 84 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Auto insurance	C	1.24 1.2× the market rate raw 1.35	32	175,040
Homeowners insurance	B	0.60 40% below market raw 0.48	16	321,556
All lines	C	0.86 14% below market	48	496,596

Why people complained

Cust Service Claim Handling; Delays (Claims Handling) 30

Delays (Claims Handling) 25

Unsatisfactory Settle/Offer 18

Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 18

Cust Service Claim Handling; Unsatisfactory Settle/Offer 14

Denial Of Claim 8

Delays (Claims Handling); Unsatisfactory Settle/Offer 8

Cancellation 6

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.