Tesla Property & Casualty, Inc. in Texas

The Texas Department of Insurance confirmed 306 complaints against Tesla Property & Casualty, Inc. on 82,953 policies of business — a complaint index of 14.85 against a Texas market average of 1.00.

Complaints against Tesla Property & Casualty, Inc. in Texas took a median of 78 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Auto insurance	F	14.85 14.9× the market rate raw 27.13	306	82,953
All lines	F	14.85 14.9× the market rate raw 27.13	306	82,953

Why people complained

Cust Service Claim Handling; Delays (Claims Handling) 244

Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 55

Delays (Claims Handling) 14

Cust Service Claim Handling; Unsatisfactory Settle/Offer 12

Cust Service Claim Handling 8

Cust Service Claim Handling; Delays (Claims Handling); Refund Of Premium 4

Cust Service Claim Handling; Denial Of Claim 3

Cust Service Claim Handling; Delays (Claims Handling); Liability Dispute 3

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.