Standard Insurance Company in Texas

The Texas Department of Insurance confirmed 5 complaints against Standard Insurance Company on 2,157,399 policies of business — a complaint index of 0.51 against a Texas market average of 1.00.

Complaints against Standard Insurance Company in Texas took a median of 127 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Health insurance	D	0.51 49% below market raw 0.26	5	1,498,970
Life & annuity	—	0.96 about market average raw 0.00	0	658,429
All lines	B	0.51 49% below market raw 0.26	5	2,157,399

Why people complained

Cust Service Claim Handling; Denial Of Claim 2

Unsatisfactory Settle/Offer 1

Delays (Claims Handling); Unsatisfactory Settle/Offer 1

Delays (Claims Handling); Pre-Existing Condition 1

Delays (Claims Handling) 1

Cust Service Claim Handling; Delays (Policyholder Service); Medical Necessity 1

Cust Service Claim Handling; Delays (Claims Handling); Denial Of Claim 1

Cust Service Claim Handling; Delays (Claims Handling) 1

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.