Sentinel Insurance Company, Ltd. in Texas
Sentinel Insurance Company, Ltd. does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.
Complaints against Sentinel Insurance Company, Ltd. in Texas took a median of 93 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | — |
1.06
1.1× the market rate
raw 1.31
|
3 | 16,794 |
| Homeowners insurance | — |
0.99
about market average
raw 0.00
|
0 | 1,207 |
| Workers’ compensation | — |
0.96
about market average
raw 0.00
|
0 | 4,972 |
| All lines | — |
1.02
about market average
raw 1.08
|
3 | 22,973 |
Why people complained
Denial Of Claim
5
Cust Service Claim Handling; Delays (Claims Handling)
4
Delays (Claims Handling)
3
Delays (Policyholder Service); Refund Of Premium
2
Delays (Claims Handling); Unsatisfactory Settle/Offer
2
Cust Service Claim Handling; Unsatisfactory Settle/Offer
2
Unsatisfactory Settle/Offer
1
Premium and Rating
1
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.