Reliastar Life Insurance Company in Texas

The Texas Department of Insurance confirmed 4 complaints against Reliastar Life Insurance Company on 2,176,266 policies of business — a complaint index of 0.45 against a Texas market average of 1.00.

Complaints against Reliastar Life Insurance Company in Texas took a median of 159 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Health insurance	B	0.39 61% below market raw 0.10	2	1,602,414
Life & annuity	—	1.16 1.2× the market rate raw 5.19	2	573,852
All lines	B	0.45 55% below market raw 0.19	4	2,176,266

Why people complained

Cust Service Claim Handling; Delays (Claims Handling) 2

Premium Notice; Refund Of Premium 1

Delays (Policyholder Service); Disclosure Of Benefits; Misrepresentation 1

Delays (Policyholder Service) 1

Delays (Claims Handling); Unsatisfactory Settle/Offer 1

Cust Srvc Policy Holder Srvcs; Premium Notice; Premiums Exceed Death Benefit; Refund Of Premium 1

Cust Srvc Policy Holder Srvcs; Delays (Policyholder Service) 1

Cust Service Claim Handling; Denial Of Claim 1

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.