—

Privilege Underwriters Reciprocal Exchange in Texas

Privilege Underwriters Reciprocal Exchange does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.

Complaints against Privilege Underwriters Reciprocal Exchange in Texas took a median of 138 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Auto insurance	—	0.83 17% below market raw 0.00	0	14,977
Homeowners insurance	—	1.12 1.1× the market rate raw 1.60	4	24,011
All lines	—	0.96 about market average raw 0.88	4	38,988

Why people complained

Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 2

Unsatisfactory Settle/Offer 1

Refund Of Premium 1

Premium and Rating; Refund Of Premium 1

Premium Notice; Premium and Rating 1

Delays (Policyholder Service) 1

Delays (Claims Handling) 1

Cust Service Claim Handling; Delays (Claims Handling) 1

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.