Northwestern Mutual in Texas
Northwestern Mutual does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.
Complaints against Northwestern Mutual in Texas took a median of 49 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Health insurance | — |
0.89
11% below market
raw 0.43
|
1 | 182,933 |
| Life & annuity | — |
1.14
1.1× the market rate
raw 4.04
|
2 | 736,159 |
| All lines | — |
1.01
about market average
|
3 | 919,092 |
Why people complained
Refund Of Premium
1
Delays (Policyholder Service)
1
Cust Srvc Policy Holder Srvcs; Delays (Policyholder Service)
1
Cash Value; Delays (Policyholder Service)
1
Cash Value; Cust Srvc Policy Holder Srvcs
1
Cash Value; Cust Service Claim Handling; Delays (Policyholder Service)
1
Cancellation; Delays (Policyholder Service); Delays (Underwriting)
1
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.