Nationwide in Texas
The Texas Department of Insurance confirmed 45 complaints against Nationwide on 359,477 policies of business — a complaint index of 1.61 against a Texas market average of 1.00.
Complaints against Nationwide in Texas took a median of 83 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | — |
0.87
13% below market
raw 0.61
|
3 | 36,319 |
| Health insurance | — |
1.15
1.1× the market rate
raw 2.21
|
3 | 106,270 |
| Homeowners insurance | F |
1.65
1.7× the market rate
raw 2.02
|
36 | 171,513 |
| Life & annuity | — |
1.10
1.1× the market rate
raw 33.56
|
1 | 44,351 |
| Workers’ compensation | — |
1.19
1.2× the market rate
raw 26.30
|
2 | 1,024 |
| All lines | F |
1.61
1.6× the market rate
raw 1.86
|
45 | 359,477 |
Why people complained
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.