National General in Texas
National General does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.
Complaints against National General in Texas took a median of 83 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | — |
1.31
1.3× the market rate
raw 2.00
|
9 | 33,037 |
| Homeowners insurance | — |
0.99
about market average
|
5 | 50,179 |
| All lines | — |
1.22
1.2× the market rate
raw 1.44
|
14 | 83,216 |
Why people complained
Delays (Claims Handling)
12
Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer
10
Cust Service Claim Handling; Delays (Claims Handling)
9
Unsatisfactory Settle/Offer
8
Delays (Claims Handling); Unsatisfactory Settle/Offer
4
Premium and Rating
2
Delays (Policyholder Service)
2
Premium Notice
1
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.