A

Mutual of Omaha in Texas

The Texas Department of Insurance confirmed 13 complaints against Mutual of Omaha on 7,767,716 policies of business — a complaint index of 0.26 against a Texas market average of 1.00.

Complaints against Mutual of Omaha in Texas took a median of 121 days to close.

By type of insurance in Texas

CoverageGrade IndexComplaints Business written
Health insurance A
0.19 81% below market raw 0.09
7 6,146,629
Life & annuity
1.44 1.4× the market rate raw 5.51
6 1,621,087
All lines A
0.26 74% below market raw 0.16
13 7,767,716

Why people complained

Delays (Policyholder Service) 5
Delays (Claims Handling) 5
Refund Of Premium 4
Cust Service Claim Handling; Delays (Claims Handling) 4
Premium and Rating 3
Unsatisfactory Settle/Offer 2
Other 2
Misrepresentation; Premium and Rating 2

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.