MassMutual in Texas
MassMutual does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.
Complaints against MassMutual in Texas took a median of 50 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Health insurance | — |
0.94
6% below market
raw 0.00
|
0 | 53,949 |
| Life & annuity | — |
1.26
1.3× the market rate
raw 8.66
|
3 | 515,724 |
| All lines | — |
1.18
1.2× the market rate
raw 2.90
|
3 | 569,673 |
Why people complained
Delays (Policyholder Service)
3
Unsatisfactory Settle/Offer
1
Refund Of Premium
1
Other
1
Denial Of Claim
1
Delays (Policyholder Service); Disabled Individuals Access
1
Delays (Claims Handling)
1
Cust Srvc Policy Holder Srvcs; Refusal to Insure
1
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.