Lincoln Financial in Texas

The Texas Department of Insurance confirmed 16 complaints against Lincoln Financial on 8,325,682 policies of business — a complaint index of 0.30 against a Texas market average of 1.00.

Complaints against Lincoln Financial in Texas took a median of 97 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Health insurance	A	0.16 84% below market raw 0.05	4	5,888,488
Life & annuity	—	1.89 1.9× the market rate raw 7.33	12	2,437,194
All lines	A	0.30 70% below market raw 0.21	16	8,325,682

Why people complained

Delays (Claims Handling) 5

Cust Service Claim Handling; Delays (Claims Handling) 5

Denial Of Claim 4

Unsatisfactory Settle/Offer 3

Delays (Policyholder Service) 3

Recoupment Of Claims Payment; Unsatisfactory Settle/Offer 2

Cust Srvc Policy Holder Srvcs; Delays (Policyholder Service) 2

Cust Srvc Policy Holder Srvcs 2

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.