Kemper in Texas
Kemper does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.
Complaints against Kemper in Texas took a median of 83 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | — |
1.10
1.1× the market rate
raw 735.56
|
1 | 10 |
| Homeowners insurance | — |
2.22
2.2× the market rate
raw 35.14
|
13 | 3,554 |
| All lines | — |
2.31
2.3× the market rate
raw 37.71
|
14 | 3,564 |
Why people complained
Cust Service Claim Handling; Delays (Claims Handling)
42
Delays (Claims Handling)
18
Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer
11
Delays (Claims Handling); Unsatisfactory Settle/Offer
10
Unsatisfactory Settle/Offer
9
Cust Service Claim Handling; Unsatisfactory Settle/Offer
5
Delays (Claims Handling); Denial Of Claim
4
Premium and Rating
3
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.