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Indemnity Insurance Company Of North America in Texas

Indemnity Insurance Company Of North America does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.

Complaints against Indemnity Insurance Company Of North America in Texas took a median of 103 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Auto insurance	—	1.18 1.2× the market rate raw 11.68	2	1,260
Workers’ compensation	—	1.03 about market average raw 1.37	1	9,845
All lines	—	1.19 1.2× the market rate raw 3.33	3	11,105

Why people complained

Delays (Claims Handling) 4

Delays (Claims Handling); Unsatisfactory Settle/Offer 3

Unsatisfactory Settle/Offer 2

Cust Service Claim Handling; Delays (Claims Handling) 2

Denial Of Claim; Unsatisfactory Settle/Offer 1

Denial Of Claim 1

Den/N-Pymt MD Nec Trmt N-Emrg 1

DWC Medical Benefit Delivery; DWC Quality Of Care; Denial Of Claim 1

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.