Horace Mann Insurance Company in Texas
Horace Mann Insurance Company does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.
Complaints against Horace Mann Insurance Company in Texas took a median of 88 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | — |
1.07
1.1× the market rate
raw 3.08
|
1 | 2,386 |
| Homeowners insurance | — |
0.93
7% below market
raw 0.53
|
1 | 18,181 |
| All lines | — |
0.98
about market average
raw 0.90
|
2 | 20,567 |
Why people complained
Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer
3
Unsatisfactory Settle/Offer
2
Delays (Claims Handling); Unsatisfactory Settle/Offer
2
Delays (Claims Handling)
2
Cust Service Claim Handling; Delays (Claims Handling)
2
Cancellation; Refund Of Premium
2
Cust Srvc Policy Holder Srvcs; Delays (Policyholder Service); Premium and Rating
1
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.