Garrison Property And Casualty Insurance Company in Texas

The Texas Department of Insurance confirmed 120 complaints against Garrison Property And Casualty Insurance Company on 679,669 policies of business — a complaint index of 1.41 against a Texas market average of 1.00.

Complaints against Garrison Property And Casualty Insurance Company in Texas took a median of 81 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Auto insurance	D	1.66 1.7× the market rate raw 1.79	88	361,351
Homeowners insurance	D	0.97 about market average	32	318,318
All lines	D	1.41 1.4× the market rate raw 1.46	120	679,669

Why people complained

Cust Service Claim Handling; Delays (Claims Handling) 103

Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 48

Delays (Claims Handling) 29

Unsatisfactory Settle/Offer 26

Cust Service Claim Handling; Unsatisfactory Settle/Offer 20

Delays (Claims Handling); Unsatisfactory Settle/Offer 16

Denial Of Claim 8

Cust Service Claim Handling; Denial Of Claim 6

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.