Farmers in Texas

The Texas Department of Insurance confirmed 223 complaints against Farmers on 2,547,528 policies of business — a complaint index of 0.74 against a Texas market average of 1.00.

Complaints against Farmers in Texas took a median of 82 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Auto insurance	B	0.74 26% below market	127	1,291,228
Health insurance	—	1.00 about market average raw 0.00	0	26
Homeowners insurance	C	0.76 24% below market	96	1,246,346
Workers’ compensation	—	0.93 7% below market raw 0.00	0	9,928
All lines	C	0.74 26% below market	223	2,547,528

Why people complained

Cust Service Claim Handling; Delays (Claims Handling) 123

Delays (Claims Handling) 89

Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 73

Delays (Claims Handling); Unsatisfactory Settle/Offer 52

Unsatisfactory Settle/Offer 45

Cust Service Claim Handling; Unsatisfactory Settle/Offer 45

Denial Of Claim 43

Non-Renewal 38

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.