Encompass in Texas
Encompass does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.
Complaints against Encompass in Texas took a median of 83 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | — |
1.66
1.7× the market rate
raw 9.58
|
8 | 6,142 |
| Homeowners insurance | — |
1.48
1.5× the market rate
raw 3.17
|
9 | 27,278 |
| All lines | — |
1.98
2.0× the market rate
raw 4.63
|
17 | 33,420 |
Why people complained
Cust Service Claim Handling; Delays (Claims Handling)
7
Delays (Claims Handling)
6
Cust Service Claim Handling; Unsatisfactory Settle/Offer
5
Unsatisfactory Settle/Offer
4
Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer
4
Refund Of Premium
3
Delays (Claims Handling); Unsatisfactory Settle/Offer
2
Cust Srvc Policy Holder Srvcs; Premium and Rating; Refund Of Premium
2
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.