Elephant in Texas
Elephant does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.
Complaints against Elephant in Texas took a median of 98 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | — |
0.84
16% below market
raw 0.56
|
3 | 39,766 |
| All lines | — |
0.84
16% below market
raw 0.56
|
3 | 39,766 |
Why people complained
Delays (Claims Handling)
32
Cust Service Claim Handling; Delays (Claims Handling)
29
Delays (Claims Handling); Unsatisfactory Settle/Offer
12
Denial Of Claim
8
Cust Service Claim Handling; Unsatisfactory Settle/Offer
7
Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer
7
Delays (Claims Handling); Denial Of Claim
4
Unsatisfactory Settle/Offer
3
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.