CNA in Texas
CNA does not write enough business in Texas for a complaint index to mean anything, so the figures below are published without a grade.
Complaints against CNA in Texas took a median of 90 days to close.
By type of insurance in Texas
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | — |
1.17
1.2× the market rate
raw 7.73
|
2 | 1,904 |
| Health insurance | — |
1.79
1.8× the market rate
raw 15.01
|
9 | 46,917 |
| Workers’ compensation | — |
1.06
1.1× the market rate
raw 2.74
|
1 | 4,920 |
| All lines | — |
1.96
2.0× the market rate
raw 9.81
|
12 | 53,741 |
Why people complained
Cust Service Claim Handling; Delays (Claims Handling)
6
Delays (Claims Handling)
5
Cust Service Claim Handling; Denial Of Claim
3
Refund Of Premium
2
Denial Of Claim
2
Delays (Policyholder Service); Refund Of Premium
2
Delays (Policyholder Service)
2
Premium and Rating; Refund Of Premium
1
Least complained-about insurers in Texas
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
- Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.