Ameritas Life Insurance Corp. in Texas

The Texas Department of Insurance confirmed 16 complaints against Ameritas Life Insurance Corp. on 1,691,590 policies of business — a complaint index of 0.85 against a Texas market average of 1.00.

Complaints against Ameritas Life Insurance Corp. in Texas took a median of 83 days to close.

By type of insurance in Texas

Coverage	Grade	Index	Complaints	Business written
Health insurance	D	0.82 18% below market raw 0.73	15	1,609,785
Life & annuity	—	1.09 1.1× the market rate raw 18.19	1	81,805
All lines	C	0.85 15% below market raw 0.78	16	1,691,590

Why people complained

Denial Of Claim 6

Denial Of Claim; Timely Filing Deficiency 4

Denial Of Claim; Unsatisfactory Settle/Offer 3

Cust Service Claim Handling; Delays (Claims Handling) 3

Unsatisfactory Settle/Offer 2

Delays (Policyholder Service) 2

Delays (Claims Handling) 2

Cust Service Claim Handling; Denial Of Claim 2

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A John Hancock Life Insurance Company (U.s.a.) 0.01 A Vision Service Plan Insurance Company 0.02 A Dearborn Life Insurance Company 0.00 A Cmfg Life Insurance Company 0.04 A Chubb 0.10

Where these figures come from

Texas Department of Insurance — Complaint indexes and policy counts for insurance companies (2019–2025) · retrieved 27 Aug 2026
Texas Department of Insurance — Insurance complaints: all data (2011–2026) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.