D

Allstate in Texas

The Texas Department of Insurance confirmed 554 complaints against Allstate on 4,076,128 policies of business — a complaint index of 1.18 against a Texas market average of 1.00.

Complaints against Allstate in Texas took a median of 81 days to close.

By type of insurance in Texas

CoverageGrade IndexComplaints Business written
Auto insurance B
0.84 16% below market
198 1,753,989
Health insurance
0.98 about market average raw 0.00
0 19,439
Homeowners insurance F
1.51 1.5× the market rate
350 2,195,044
Life & annuity
1.59 1.6× the market rate raw 82.95
6 107,656
All lines D
1.18 1.2× the market rate
554 4,076,128

Why people complained

Cust Service Claim Handling; Delays (Claims Handling) 360
Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 302
Delays (Claims Handling) 203
Unsatisfactory Settle/Offer 167
Delays (Claims Handling); Unsatisfactory Settle/Offer 163
Cust Service Claim Handling; Unsatisfactory Settle/Offer 135
Denial Of Claim 110
Cust Service Claim Handling; Denial Of Claim 46

Least complained-about insurers in Texas

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.