USAA in New York
The New York Department of Financial Services confirmed 65 complaints against USAA on $818.8m premium written of business — a complaint index of 2.12 against a New York market average of 1.00.
By type of insurance in New York
| Coverage | Grade | Index | Complaints | Business written |
|---|---|---|---|---|
| Auto insurance | F |
2.12
2.1× the market rate
raw 2.56
|
65 | $818.8m |
| All lines | F |
2.12
2.1× the market rate
raw 2.56
|
65 | $818.8m |
Least complained-about insurers in New York
Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.
Where these figures come from
- New York State Department of Financial Services — Automobile Insurance Company Complaint Rankings (2009–2024) · retrieved 27 Aug 2026
Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.