Progressive in New York

The New York Department of Financial Services confirmed 109 complaints against Progressive on $3.81bn premium written of business — a complaint index of 0.93 against a New York market average of 1.00.

By type of insurance in New York

Coverage	Grade	Index	Complaints	Business written
Auto insurance	B	0.93 7% below market	109	$3.81bn
All lines	B	0.93 7% below market	109	$3.81bn

Least complained-about insurers in New York

Ranked on the same measure. This is a complaint record, not a recommendation — price, coverage and claim outcomes are not measured here.

A GEICO 0.31 A New York Central Mutual Fire Insurance Company 0.17 A Nationwide 0.26 B The Hartford 0.82 C State Farm 0.96

Where these figures come from

New York State Department of Financial Services — Automobile Insurance Company Complaint Rankings (2009–2024) · retrieved 27 Aug 2026

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.