F

Celtic Insurance Company complaints

Across the state records we hold, Celtic Insurance Company recorded 503 confirmed complaints against 1,175,381 policies in force — a complaint index of 20.50, or 20.5 times what its share of the market predicts.

Better than 0% of the 94 companies large enough to grade this period.

By type of insurance

Coverage Grade Complaint index Complaints Business written
Health insurance F
20.50 20.5× the market rate raw 33.49
503 1,175,381
All lines F
20.50 20.5× the market rate raw 33.49
503 1,175,381

What people complain about Celtic Insurance Company for

Reasons as recorded by the regulator on complaints it confirmed. A complaint is "confirmed" when the department found the company was at fault — not merely that someone was unhappy.

Delays (Claims Handling) 163
Denial Of Claim 68
Delays (Claims Handling); Unsatisfactory Settle/Offer 40
Balance Billing; Unsatisfactory Settle/Offer 36
Denial Of Claim; Unsatisfactory Settle/Offer 33
Authorization Dispute; Denial Of Claim 30
Unsatisfactory Settle/Offer 27
Cust Service Claim Handling; Denial Of Claim 26

Celtic Insurance Company state by state

Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.

State Grade Complaint index Complaints Most common reason
Texas F
20.50 20.5× the market rate raw 33.49
503 Delays (Claims Handling)

How to file a complaint against Celtic Insurance Company

Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.

Find your state's complaint form →

Licensed companies included in these figures

Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.