B

American Modern Property And Casualty Insurance Company complaints

Across the state records we hold, American Modern Property And Casualty Insurance Company recorded 7 confirmed complaints against 184,087 policies in force — a complaint index of 0.57, about 43% below what its share of the market predicts.

Better than 62% of the 94 companies large enough to grade this period.

By type of insurance

Coverage Grade Complaint index Complaints Business written
Auto insurance
0.80 20% below market raw 0.00
0 18,090
Homeowners insurance B
0.62 38% below market raw 0.41
7 165,997
All lines B
0.57 43% below market raw 0.36
7 184,087

What people complain about American Modern Property And Casualty Insurance Company for

Reasons as recorded by the regulator on complaints it confirmed. A complaint is "confirmed" when the department found the company was at fault — not merely that someone was unhappy.

Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 6
Cust Service Claim Handling; Delays (Claims Handling) 6
Denial Of Claim 3
Refund Of Premium 2
Delays (Policyholder Service); Refund Of Premium 2
Post-Claim Underwriting 1
Denial Of Claim; Premium and Rating; Use Of Clue Reports 1
Delays (Claims Handling); Unsatisfactory Settle/Offer 1

American Modern Property And Casualty Insurance Company state by state

Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.

State Grade Complaint index Complaints Most common reason
Texas B
0.57 43% below market raw 0.36
7 Cust Service Claim Handling; Delays (Claims Handling)

How to file a complaint against American Modern Property And Casualty Insurance Company

Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.

Find your state's complaint form →

Licensed companies included in these figures

Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.