B

Texas Fair Plan Association complaints

Across the state records we hold, Texas Fair Plan Association recorded 8 confirmed complaints against 241,695 policies in force — a complaint index of 0.51, about 49% below what its share of the market predicts.

Better than 68% of the 94 companies large enough to grade this period.

By type of insurance

Coverage Grade Complaint index Complaints Business written
Homeowners insurance A
0.51 49% below market raw 0.32
8 241,695
All lines B
0.51 49% below market raw 0.32
8 241,695

What people complain about Texas Fair Plan Association for

Reasons as recorded by the regulator on complaints it confirmed. A complaint is "confirmed" when the department found the company was at fault — not merely that someone was unhappy.

Denial Of Claim 4
Cust Service Claim Handling; Delays (Claims Handling) 4
Delays (Claims Handling) 3
Cust Service Claim Handling; Unsatisfactory Settle/Offer 3
Unsatisfactory Settle/Offer 2
Premium and Rating 2
Delays (Claims Handling); Unsatisfactory Settle/Offer 2
Cust Service Claim Handling; Denial Of Claim 2

Texas Fair Plan Association state by state

Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.

State Grade Complaint index Complaints Most common reason
Texas B
0.51 49% below market raw 0.32
8 Cust Service Claim Handling; Delays (Claims Handling)

How to file a complaint against Texas Fair Plan Association

Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.

Find your state's complaint form →

Licensed companies included in these figures

Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.