Starr Indemnity & Liability Company complaints

Starr Indemnity & Liability Company does not write enough business in the states we hold records for to be graded fairly. Small books produce complaint counts that are mostly chance, so the figures below are published without a letter rather than with a misleading one.

By type of insurance

Coverage Grade Complaint index Complaints Business written
Auto insurance
1.09 1.1× the market rate raw 8.84
1 832
Health insurance
1.00 about market average raw 0.00
0 29
Workers’ compensation
1.88 1.9× the market rate raw 107.08
9 1,132
All lines
1.96 2.0× the market rate raw 50.62
10 1,993

What people complain about Starr Indemnity & Liability Company for

Reasons as recorded by the regulator on complaints it confirmed. A complaint is "confirmed" when the department found the company was at fault — not merely that someone was unhappy.

Cust Service Claim Handling; Delays (Claims Handling) 11
Delays (Claims Handling) 5
Denial Of Claim 3
Denial Of Claim; Refund Of Premium 1
Denial Of Claim; Medical Necessity 1
Delays (Policyholder Service); Refund Of Premium 1
Delays (Claims Handling); Unsatisfactory Settle/Offer 1
Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 1

Starr Indemnity & Liability Company state by state

Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.

State Grade Complaint index Complaints Most common reason
Texas
1.96 2.0× the market rate raw 50.62
10 Cust Service Claim Handling; Delays (Claims Handling)

How to file a complaint against Starr Indemnity & Liability Company

Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.

Find your state's complaint form →

Licensed companies included in these figures

Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.