Standard Casualty Company complaints

Standard Casualty Company does not write enough business in the states we hold records for to be graded fairly. Small books produce complaint counts that are mostly chance, so the figures below are published without a letter rather than with a misleading one.

By type of insurance

Coverage Grade Complaint index Complaints Business written
Homeowners insurance
1.12 1.1× the market rate raw 1.42
6 40,719
All lines
1.12 1.1× the market rate raw 1.42
6 40,719

What people complain about Standard Casualty Company for

Reasons as recorded by the regulator on complaints it confirmed. A complaint is "confirmed" when the department found the company was at fault — not merely that someone was unhappy.

Denial Of Claim 3
Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 2
Unsatisfactory Settle/Offer 1
Delays (Claims Handling); Unsatisfactory Settle/Offer 1
Cust Srvc Policy Holder Srvcs 1
Cust Service Claim Handling; Denial Of Claim; Liability Dispute 1
Cust Service Claim Handling; Delays (Claims Handling); Denial Of Claim 1
Cust Service Claim Handling; Delays (Claims Handling) 1

Standard Casualty Company state by state

Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.

State Grade Complaint index Complaints Most common reason
Texas
1.12 1.1× the market rate raw 1.42
6 Denial Of Claim

How to file a complaint against Standard Casualty Company

Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.

Find your state's complaint form →

Licensed companies included in these figures

Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.