What do people complain about Selective for?

The most common confirmed complaint reason recorded against Selective is “Notice Requirements”, with 1 complaints.

How do I file a complaint against Selective?

Complaints go to your state department of insurance, not to us. They are free to file, and a complaint the department confirms is what appears in these figures the following year.

—

Selective complaints

Selective does not write enough business in the states we hold records for to be graded fairly. Small books produce complaint counts that are mostly chance, so the figures below are published without a letter rather than with a misleading one.

Selective writes through 2 separate licensed companies. Regulators file complaints against each one individually; the figures here combine them, because that is what a customer of Selective actually experiences. Every entity is listed at the bottom of this page.

By type of insurance

Coverage	Grade	Complaint index	Business written
Auto insurance	—	1.00 about market average raw 0.00	27
Workers’ compensation	—	1.00 about market average raw 0.00	52
All lines	—	1.00 about market average raw 0.00	79

What people complain about Selective for

Reasons as recorded by the regulator on complaints it confirmed. A complaint is "confirmed" when the department found the company was at fault — not merely that someone was unhappy.

Notice Requirements 1

Not Within TDI Jurisdiction 1

Selective state by state

Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.

State	Grade	Complaint index	Complaints	Most common reason
Texas	—	1.00 about market average raw 0.00	0	Not Within TDI Jurisdiction

How to file a complaint against Selective

Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.

Find your state's complaint form →

Licensed companies included in these figures

Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.

Selective Insurance Company Of America NAIC 12572 Selective Insurance Company Of The Southeast

Where these figures come from

State insurance department filings. See data sources.

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.