D

Redpoint County Mutual Insurance Company complaints

Across the state records we hold, Redpoint County Mutual Insurance Company recorded 269 confirmed complaints against 1,397,117 policies in force — a complaint index of 1.40, or 1.4 times what its share of the market predicts.

Better than 25% of the 94 companies large enough to grade this period.

By type of insurance

Coverage Grade Complaint index Complaints Business written
Auto insurance D
1.40 1.4× the market rate
269 1,397,117
All lines D
1.40 1.4× the market rate
269 1,397,117

What people complain about Redpoint County Mutual Insurance Company for

Reasons as recorded by the regulator on complaints it confirmed. A complaint is "confirmed" when the department found the company was at fault — not merely that someone was unhappy.

Cust Service Claim Handling; Delays (Claims Handling) 323
Delays (Claims Handling) 88
Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 53
Cust Service Claim Handling; Unsatisfactory Settle/Offer 28
Cust Service Claim Handling 17
Delays (Claims Handling); Unsatisfactory Settle/Offer 15
Unsatisfactory Settle/Offer 13
Cust Service Claim Handling; Delays (Claims Handling); Denial Of Claim 10

Redpoint County Mutual Insurance Company state by state

Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.

State Grade Complaint index Complaints Most common reason
Texas D
1.40 1.4× the market rate
269 Cust Service Claim Handling; Delays (Claims Handling)

How to file a complaint against Redpoint County Mutual Insurance Company

Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.

Find your state's complaint form →

Licensed companies included in these figures

Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.