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Minnesota Life Insurance Company complaints

Across the state records we hold, Minnesota Life Insurance Company recorded 1 confirmed complaint against 2,761,281 policies in force — a complaint index of 0.39, about 61% below what its share of the market predicts.

Better than 84% of the 94 companies large enough to grade this period.

By type of insurance

Coverage Grade Complaint index Complaints Business written
Health insurance B
0.37 63% below market raw 0.00
0 1,330,146
Life & annuity
1.00 about market average
1 1,431,135
All lines A
0.39 61% below market raw 0.06
1 2,761,281

What people complain about Minnesota Life Insurance Company for

Reasons as recorded by the regulator on complaints it confirmed. A complaint is "confirmed" when the department found the company was at fault — not merely that someone was unhappy.

Refund Of Premium 1
Denial Of Claim; Dependent Coverage 1
Delays (Policyholder Service) 1
Delays (Claims Handling) 1
Cust Service Claim Handling; Delays (Claims Handling) 1
Cancellation; Delays (Underwriting) 1

Minnesota Life Insurance Company state by state

Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.

State Grade Complaint index Complaints Most common reason
Texas A
0.39 61% below market raw 0.06
1 Cancellation; Delays (Underwriting)

How to file a complaint against Minnesota Life Insurance Company

Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.

Find your state's complaint form →

Licensed companies included in these figures

Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.