Metropolitan General Insurance Company complaints

State insurance departments recorded 11 complaints against Metropolitan General Insurance Company, and found the company at fault in 2 of them — 18%.

Not graded — here is why

Every A–F grade on this site divides a company's confirmed complaints by how much business it writes, so size is taken out of the answer. Regulators publish that denominator for auto, home, health and life cover — but not for the cover Metropolitan General Insurance Company writes. Rather than rank it on raw complaint counts, which would only measure how big it is, the record is published in full below.

By cover type

Cover State Complaints Found at fault Most common reason
Pet insurance Texas 9 2 of 9 Cust Service Claim Handling; Delays (Claims Handling)

What people complain about

Denial Of Claim 2
Refund Of Premium 1
Not Within TDI Jurisdiction 1
Denial Of Claim; Unsatisfactory Settle/Offer 1
Delays (Claims Handling) 1
Cust Service Claim Handling; Denial Of Claim; Policy Exclusion 1
Cust Service Claim Handling; Denial Of Claim 1
Cust Service Claim Handling; Delays (Claims Handling); Denial Of Claim; Refund Of Premium 1

Licensed companies included

Metropolitan General Insurance Company NAIC 39950

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.