F

American Economy Insurance Company complaints

Across the state records we hold, American Economy Insurance Company recorded 55 confirmed complaints against 288,257 policies in force — a complaint index of 1.63, or 1.6 times what its share of the market predicts.

Better than 18% of the 94 companies large enough to grade this period.

By type of insurance

Coverage Grade Complaint index Complaints Business written
Homeowners insurance F
1.63 1.6× the market rate raw 1.83
55 288,257
All lines F
1.63 1.6× the market rate raw 1.83
55 288,257

What people complain about American Economy Insurance Company for

Reasons as recorded by the regulator on complaints it confirmed. A complaint is "confirmed" when the department found the company was at fault — not merely that someone was unhappy.

Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer 30
Cust Service Claim Handling; Delays (Claims Handling) 19
Unsatisfactory Settle/Offer 7
Refund Of Premium 3
Delays (Claims Handling); Unsatisfactory Settle/Offer 3
Delays (Claims Handling) 3
Cust Srvc Policy Holder Srvcs; Delays (Policyholder Service); Refund Of Premium 2
Cust Service Claim Handling; Unsatisfactory Settle/Offer 2

American Economy Insurance Company state by state

Insurance is regulated state by state, and a company's record can differ sharply between them. Each grade below is relative to that state's own market.

State Grade Complaint index Complaints Most common reason
Texas F
1.63 1.6× the market rate raw 1.83
55 Cust Service Claim Handling; Delays (Claims Handling); Unsatisfactory Settle/Offer

How to file a complaint against American Economy Insurance Company

Complaints are filed with your state department of insurance, not with us and not with the company. It is free, it is handled by a regulator with authority over the insurer's licence, and a complaint the department confirms is exactly what produces the numbers on this page next year.

Find your state's complaint form →

Licensed companies included in these figures

Published so the grouping can be checked. NAIC codes are the identifiers regulators use, and are the basis on which these entities were matched.

Where these figures come from

Figures cover 2023–2025. Grades are rebuilt when regulators publish new files.